Anand Patel

World leader in sustainable climate solutions, reducing carbon emissions across commercial, industrial and residential markets. Retained through the April 2023 divestiture that established Copeland as a standalone company, continuing to lead a distributed team of engineers and product developers.

• Grew the US-based engineering team from 2 to 10 FTE and lead it through team leads across two distinct product lines, adapting architecture, process, and roadmap to the demands of each.
• Migrated 20-year-old systems to cloud-native solutions, raising platform availability from 94% to 99.5%.
• Cut cloud spend 30% while the connected device fleet grew 18%, a 40% reduction in cost per device.
• Partner with the leadership team on look-ahead IT roadmaps and advocate for the priority projects behind them.
• Establish delivery frameworks and release standards across both product lines, from milestone planning through Quality Assurance and production readiness.
• Assess and manage technical project delivery, conducting detailed code reviews and verifying application of architecture best practices.
• Established the framework of collaborative prioritization planning, coaching project teams to define key targets and deliverables.
• Measure platform and process effectiveness against availability and cost targets, holding 3rd-party vendors to their SLA commitments as part of continuous improvement.

Co-founded developer and provider of mobile and web solutions used by medical providers across the patient continuum of care. Continue to retain majority ownership of the company and serve on its Board of Directors.

• Set the company's technology vision and multi-year roadmap, translating clinical and market needs into architecture and product strategy.
• Defined build-vs-buy and platform decisions, selecting the core stack and cloud strategy that scaled the product across health systems.
• Architected a HIPAA-compliant, cloud-native platform on GCP (Healthcare APIx, Cloud Life Sciences) for secure ingestion and processing of protected health information.
• Established the system architecture and data model underpinning the mobile and web solutions used across the patient continuum of care.
• Drove interoperability with EHR and clinical systems (HL7/FHIR) to integrate directly into provider workflows.
• Owned security, privacy, and regulatory compliance (HIPAA/PHI), instituting controls, audit readiness, and data-governance practices across the platform.
• Built and led an 18-person engineering organization (UX/UI, software, systems, QA), owning hiring, team structure, and the Agile operating model.
• Built the data pipeline that normalized datasets from the NIH, WHO, and national registries into a unified model, accelerating identification of available clinical trials.

Global leader in the development and commercialization of telecommunication and call center technologies for Fortune 100 companies.

• Led a team of 12 engineers, product managers, technical writers, and QA testers.
• Innovated a large-scale Omni-Channel Web App using C#/.NET and JavaScript/NodeJS Docker containers: .NET Core, Sencha ExtJS, GoJS, Bootstrap, NodeJS, jQuery, and VueJS.
• Created customer engagement demos for key stakeholders and customers showcasing product offerings.
• Responded to and met market needs by creating and updating application features.
• Implemented Docker containers for a C#/.NET Core Omni-channel platform, including YAML definition files that simplified testing and deployment.
• Designed application components using a test-driven development approach to greatly reduce bugs in new or updated code.
• Developed and maintained SQL Server and MySQL upgrade and migration scripts for automated software upgrades.
• Built multi-container web applications through Docker and AWS ECS with automated deployment pipelines.
• Implemented an integrated C# AWS Pinpoint service for high-volume two-way SMS and email communication.