Anand Patel

World leader in sustainable climate solutions, reducing carbon emissions across commercial, industrial and residential markets. Retained through the April 2023 divestiture that established Copeland as a standalone company, continuing to lead a distributed team of engineers and product developers.

• Built the US engineering team from 2 to 10 engineers across two product lines, leading through team leads and adapting architecture, process, and roadmap to the demands of each.
• Replaced a 20-year-old platform used by five of the ten largest container lines, spanning software and device firmware, with cloud-native services in under two years, cutting over incrementally with zero downtime and raising availability from 94% to 99.5%.
• Optimized cloud infrastructure to absorb 18% growth in the connected reefer fleet while cutting the cost to run each unit by 40%.
• Stabilized ingest for refrigerated container units aboard ocean-going cargo vessels, moving it to cloud-native services that handle tens of millions of messages a day and persist about 2.5 million telemetry records through enrichment.
• Launched a new connected device to replace two generations still in service from 2006 and 2008.
• Partnered with the leadership team on look-ahead IT roadmaps and made the case for the priority projects behind them.
• Established delivery frameworks and release standards across both product lines, from milestone planning through Quality Assurance and production readiness.
• Assessed and managed technical project delivery, conducting detailed code reviews and verifying application of architecture best practices.
• Established the framework of collaborative prioritization planning, coaching project teams to define key targets and deliverables.
• Measured platform and process effectiveness against availability and cost targets, holding third-party vendors to their SLA commitments as part of continuous improvement.

Builds mobile and web solutions used by medical providers across the patient continuum of care. Co-founded the company and led engineering as CTO. No longer involved in day-to-day operations; retains majority ownership and a seat on the Board of Directors.

• Built and led an 18-person engineering organization (UX/UI, software, systems, QA), owning hiring, team structure, and the Agile operating model.
• Grew the platform from two health systems in Georgia to more than 25 nationwide over four years.
• Architected a HIPAA-compliant platform on AWS, fully cloud-native and serverless, built on HIPAA-eligible services under a Business Associate Addendum for secure ingestion and processing of protected health information.
• Set the company's technology vision and multi-year roadmap, translating clinical and market needs into architecture and product strategy.
• Defined build-vs-buy and platform decisions, selecting the core stack and cloud strategy that scaled the product across health systems.
• Established the system architecture and data model underpinning the mobile and web solutions used across the patient continuum of care.
• Drove interoperability with EHR and clinical systems (HL7/FHIR) to integrate directly into provider workflows.
• Owned security, privacy, and regulatory compliance (HIPAA/PHI), instituting controls, audit readiness, and data-governance practices across the platform.
• Built the data pipeline that normalized datasets from the NIH, WHO, and national registries into a unified model, accelerating identification of available clinical trials.

Global leader in the development and commercialization of telecommunication and call center technologies for Fortune 100 companies.

• Led a team of 12 engineers, product managers, technical writers, and QA testers.
• Innovated a large-scale Omni-Channel Web App using C#/.NET and JavaScript/NodeJS Docker containers: .NET Core, Sencha ExtJS, GoJS, Bootstrap, NodeJS, jQuery, and VueJS.
• Created customer engagement demos for key stakeholders and customers showcasing product offerings.
• Responded to and met market needs by creating and updating application features.
• Implemented Docker containers for a C#/.NET Core Omni-channel platform, including YAML definition files that simplified testing and deployment.
• Designed application components using a test-driven development approach to greatly reduce bugs in new or updated code.
• Developed and maintained SQL Server and MySQL upgrade and migration scripts for automated software upgrades.
• Built multi-container web applications through Docker and AWS ECS with automated deployment pipelines.
• Implemented an integrated C# AWS Pinpoint service for high-volume two-way SMS and email communication.